Terms & Conditions

1. Scope of Application

These General Terms and Conditions (hereinafter referred to as the “GTC”) apply to all orders and contracts concluded between the customer and the online shop OctaKing Labs for the sale of electronic and audio-related products, including handbuilt pedals and digital products (hereinafter referred to as “Products”). Any deviating terms and conditions of the customer shall not apply unless expressly agreed in writing.

2. Contractual Partner

The sale of the Products is carried out by UnityCore SL, operating under the names OctaKing Labs, OctaKing Pedals, and OctaKing. The registered address is Paseo Dirección 161, 28039 Madrid, Spain. The company can be contacted by phone at +34 660 26 00 27, by email at info@octaking.com, and online at https://octakinglabs.com. The legal representatives are Aryan King Taghoni and Alexey Dovnar. hooking up with a guy is Tax / VAT ID B56628340.

3. Orders and Contract Conclusion

By submitting an order via the online shop, the customer submits a binding offer to purchase the selected Products. Upon receipt of the order, the customer will receive an automatic email confirmation, which serves solely as an acknowledgment of receipt and does not constitute acceptance of the offer. A purchase contract is concluded only when OctaKing Labs sends a separate order confirmation by email or dispatches the ordered Products. OctaKing Labs reserves the right to refuse orders without stating reasons.

4. Prices and Payment Terms

All prices listed in the online shop are stated in euros (EUR) and include applicable statutory value-added tax (VAT), unless expressly stated otherwise. Payment is due immediately upon conclusion of the contract. All payment methods offered in the online shop are accepted. Depending on the chosen payment method, additional terms and conditions of the respective payment service provider may apply. OctaKing Labs reserves the right to restrict or exclude certain payment methods in individual cases.

5. Delivery and Shipping

Delivery is made to the address specified by the customer during the ordering process. Delivery times may vary depending on product availability, handbuilt production time, or digital delivery and will be communicated prior to contract conclusion. Shipping costs are borne by the customer unless expressly agreed otherwise. Self-collection of goods is not available.

6. Right of Withdrawal

Consumers have the right to withdraw from the purchase contract within fourteen (14) days from receipt of the Products without providing reasons, in accordance with applicable EU consumer protection laws. To exercise the right of withdrawal, the customer must inform OctaKing Labs of their decision by means of a clear statement, such as an email. The right of withdrawal does not apply to Products manufactured according to customer specifications or clearly personalized, nor to digital content once delivery has begun with the customer’s express consent.

7. Warranty and Liability

OctaKing Labs warrants that delivered Products are free from material defects and conform to the agreed specifications at the time of delivery. The customer is obliged to inspect the Products immediately upon receipt and to notify OctaKing Labs of any defects without undue delay. Liability for damages is excluded to the extent permitted by law, except in cases of intent, gross negligence, or injury to life, body, or health.

8. Transport Damage

If Products are delivered with obvious transport damage, the customer is requested to report such damage to the carrier immediately and to notify OctaKing Labs without delay. Failure to do so does not affect statutory rights but assists OctaKing Labs in asserting claims against carriers or transport insurers.

9. Data Protection

OctaKing Labs collects, processes, and uses personal data exclusively in accordance with applicable European Union data protection laws, including the General Data Protection Regulation (GDPR), and the company’s Privacy Policy. Personal data is disclosed to third parties only insofar as this is necessary for the performance of the contract.

10. Final Provisions

The laws of the Kingdom of Spain shall apply, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG). The place of jurisdiction for all disputes arising from or in connection with this contract shall be Madrid, Spain, provided the customer is a merchant, a legal entity under public law, or a special fund under public law. Should any provision of these GTC be or become invalid in whole or in part, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by a legally valid provision that most closely reflects the economic intent of the original provision.